| Customer service is our goal and always our first and
foremost concern.
Upon delivery of your Swiss Grade 1 Timepiece you have a 30
day inspection period.
During this time you may inspect the watch. At any time you may
return the watch to us for a complete refund minus $18.00 for
shipping, which is free if you chose not to keep your fake replica
Rolex watch.
If you chose not to keep your watch and/or are not happy with it
you may return during the 30 day inspection period for either a refund
or an exchange.
We ask for the following if you send in your timepiece:
- All links be returned to us with your watch if you have the
watch fitted to your wrist.
- Honor the 30 day inspection period, after 30 days we will charge
a 10% re-stocking fee.
- Include a note with your watch including your full name or the
purchaser's name. Explain the reason you are returning the watch
or exchanging it. Include your shipping address, day and night
telephone contact numbers.
- Email us first before you send it back. In some cases service
staff prefer to contact our clients personally on the telephone to
discuss matters.
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